Shipping & Delivery Policy

 Safe, Stress-Free Travel for Your Exotic Companion

At Exotic Parrot Store, the safety and well-being of our birds are our absolute top priorities. We have spent years perfecting our “VIP Avian Travel Protocol” to ensure that your new African Grey parrot arrives at your home healthy, alert, and ready to bond. We ship nationwide using specialized, climate-controlled transport methods that meet or exceed all animal welfare regulations.

 Shipping Methods & Rates

We offer two primary ways to receive your African Grey parrot for sale:

 1. Professional Air Travel (Recommended)

We utilize major airline “Live Animal” programs (such as Delta Cargo or United PetSafe).

  • The Process: Your parrot travels in a pressurized, temperature-regulated compartment that is separate from standard luggage.

  • Cost: Flat rate of $250–$350 (includes airline-approved crate and health certificates).

  • Pickup: You will pick up your parrot at the cargo office of your nearest major airport.

 2. Specialized Ground Transport

For customers within a specific radius, we offer door-to-door ground delivery via climate-controlled vans specifically outfitted for exotic birds.

  • Cost: Calculated at checkout based on mileage from our nursery.

Our “VIP Avian Travel” Protocol

When you buy an African Grey parrot for sale online from us, we take the following steps to ensure a 5-star journey:

  • Airline-Approved Carriers: Every bird is shipped in a brand-new, ventilated carrier with comfortable bedding.

  • Hydration & Nutrition: We provide moisture-rich fruits (like oranges and apples) and a supply of their familiar pellet mix inside the carrier to ensure they stay hydrated and fed during transit.

  • Thermal Monitoring: We check weather conditions at both the departure and arrival locations. If temperatures are below 40°F or above 85°F, we will postpone shipping at no extra cost until it is safe for the bird to travel.

 Shipping Timelines

  • Processing Time: Once you purchase your Congo or Timneh African Grey, please allow 2–4 business days for our avian vet to perform a final health check and issue the required travel permits.

  • Transit Time: Most air shipments are “same-day” deliveries. Your bird will typically spend less than 6–8 hours in transit.

  • Booking: We will coordinate with you to choose a flight arrival time that fits your schedule, ensuring you are at the airport the moment they land.

 Requirements for Delivery

To ensure the safety of our birds, we enforce the following rules:

  1. Government ID: You must present a valid ID at the airport cargo office that matches the name on the order.

  2. Immediate Inspection: We require you to inspect your bird immediately upon pickup. If you have any concerns, you must contact us while still at the airport.

  3. Home Arrival Call: We ask all customers to send us a text or video call once the bird is safely inside their home so we can ensure the transition is going smoothly.

 Domestic vs. International Shipping

  • Domestic: We ship to all 50 U.S. States (note: some states like Hawaii have specific quarantine laws that may require additional paperwork).

  • International: We offer international shipping for our African Grey parrots for sale, but this requires CITES permits. This process can take 30–90 days for approval. Please contact our international logistics team for a custom quote.

 Shipping Guarantee

We offer a 100% Live Arrival Guarantee. In the extremely rare event that an accident occurs during transit, Exotic Parrot Store will provide a full refund or a replacement bird of equal value, provided we are notified within 2 hours of the scheduled arrival time.

 Have questions about a specific route?

If you are searching for “parrots for sale near me“ but are worried about the distance, give us a call. We have successfully shipped thousands of birds and can explain the exact route your parrot will take.